Serving Rochester, Austin, Owatonna and Waseca, MN

MEET THE TEAM

Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Amy Swain Hearing Center, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.

Call us today at 866-525-4913.

We’re proud to win our patients’ praise year after year!

KTTC Fan Favorites 2021 Winner
KTTC Fan Favorites 2021 Winner
KTTC Fan Favorites 2020 Winner
KTTC Fan Favorites 2019 Winner
Favorite Hearing Center 2018 Winner
Favorite Audiologist 2017 Winner
“Best of Mower County” 2012 to 2021 Winner for the Best Hearing Aid Center

Awarded 10 years in a row!

Best of the Best 2020 Winner
Rochester Post Bulletin’s Best of the Best 2020 Winner
Rochester Post Bulletin’s Best of the Best 2019 Winner
Rochester Post Bulletin’s Best of the Best 2018 Winner
Favorite Audiologist 2017 Winner & finalist for Best Hearing Aid Center
Minnesota Star and Tribune - Best of Minnesota 2021 Bronze Winner

Minnesota Star and Tribune “Best of Minnesota 2021“ Bronze Winner

Dr. Amy Swain

Dr. Amy Swain

Audiologist

Dr. Amy has been an Audiologist since 1989, specializing in many different brands of hearing aids.

Dr. Amy went to the University of Minnesota and had not yet decided on her career path when she took a job testing the hearing in chinchillas in a hearing research lab. It was then that she decided she wanted to learn more about how we hear.

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She was awarded her Bachelor of Science Degree in Communication Disorders in 1987 from the University of Minnesota and went on to acquire her Master’s Degree in Audiology, also from the University of Minnesota, in 1989. She spent about 5 years dispensing hearing aids for Mayo Medical Ventures in Rochester, MN and many years after that working in private practice. Amy’s doctorate degree in Audiology came from the Arizona School of Health Sciences in the spring of 2010. Now with over 25 years of experience, she is confident she can help you hear better.

Dr. Amy Swain is a member of the Minnesota Academy of Audiology as well as a fellow member of the American Academy of Audiology. Her hearing centers are also members of the Better Business Bureau.

Doug Freeman

Doug Freeman

Audiologist / Director of Audiology

Doug’s father, Bud Freeman started a business selling hearing aids back in 1964. He often did house calls to convince people that their lives could be improved if they could hear better. The name of the hearing aid office was Bud Freeman Hearing Aids. During his father’s career, Doug learned a lot about the benefits of hearing aids and decided he wanted to help people hear better as well.
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Doug later became the owner of that business and it was renamed Doug Freeman’s Audiology and Better Hearing Care. Doug earned his Master’s Degree in Audiology from University of Arizona and is the Director of Audiology at Amy Swain Hearing Centers. He will be working in the Rochester and Austin locations. Doug lives in Rochester with his wife Diane and has two children, Christopher and Nicole.

Doug has many years of experience with several brands of hearing aids.

Doug’s office hours are 9 to Noon on Mondays and 9 to 3:30 PM on Thursdays in Austin.

In Rochester his office hours are 8:30 to 5 on Tuesdays and Wednesdays and 8:30 to 12 Noon on Fridays.

Doug says that since 1964, technology has changed immensely and there is much greater satisfaction for hearing aid users today.

Dr. Mackenzie Springman

Dr. Mackenzie Springman

Audiologist

Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.

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Dr. Mackenzie joined Amy Swain Hearing Centers back in 2020 as a graduate student. She earned her bachelor’s degree in Communication Sciences and Disorders at the University of Minnesota-Duluth in 2016. She then went on to obtain her Doctorate in Audiology at the University of Cincinnati in Ohio. During her time at the University of Cincinnati, she conducted a research study on musicians to help create a hearing conservation program. The purpose of the study was to find a way to help minimize noise induced hearing loss while they practice and perform their instruments. For many musicians they rely heavily on their hearing, and it is important to preserve it for their jobs. She also earned a certificate in Animal Audiology where she would perform hearing tests on dogs. The way we test a dog’s hearing is by use of an ABR (Auditory Brainstem Response) using electrodes on the dog’s head that pick up on the brain’s response to a stimulus as we play sounds in their ears. This is similar to the way we are able to test an infant’s hearing!

Dr. Mackenzie will be working in the Rochester and Austin locations. Outside of the office, Dr. Mackenzie enjoys spending time with her husband Joseph and son Jameson, taking care of her two cats Harley and Quinn, and going up to her parent’s cabin in Outing, MN.

Why wait? You don’t have to live with hearing loss.

Why wait? You don’t have to live with hearing loss.