Meet Our Staff

About Amy Swain Hearing Centers
Patients First

Quality Hearing Care

Providing quality hearing care involves a comprehensive approach that focuses on the individual’s needs, preferences, and overall well-being.  A skilled audiologist develops personalized treatment plans, considering factors such as lifestyle, communication goals, and budget. Quality hearing care also emphasizes patient-centered communication, ensuring individuals feel heard, respected, and empowered throughout their hearing healthcare journey. 

Meet Us

Our Staff

Amy Swain, Au.D.

Amy Swain, Au.D.

Owner

Dr. Amy Swain went to the University of Minnesota where, after working with chinchillas in a hearing research lab, she decide on her career path. Now with over 25 years of experience, she is confident she can help you hear better. Dr. Swain specializes in hearing aids and hearing testing and takes great pride in helping her patients with all of their hearing needs.

More About Dr. Swain

Dr. Amy has been an Audiologist since 1989, specializing in many different brands of hearing aids.

Dr. Amy went to the University of Minnesota and had not yet decided on her career path when she took a job testing the hearing in chinchillas in a hearing research lab. The ear of a chinchilla is very similar to the human ear.  It was then that she decided she wanted to learn more about how we hear.

She was awarded her Bachelor of Science Degree in Communication Disorders in 1987 from the University of Minnesota and went on to acquire her Master’s Degree in Audiology, also from the University of Minnesota, in 1989. She spent about 5 years dispensing hearing aids for Mayo Medical Ventures in Rochester, MN and many years after that working in private practice. Amy’s doctorate degree in Audiology came from the Arizona School of Health Sciences in the spring of 2010. Now with over 25 years of experience, she is confident she can help you hear better.

Dr. Amy Swain is a member of the Minnesota Academy of Audiology as well as a fellow member of the American Academy of Audiology and a fellow of the Academy of Dispensing Audiologists. Her hearing centers are also members of the Better Business Bureau. 

Doug Freeman, M.S.

Doug Freeman, M.S.

Staff Audiologist

Doug inherited his passion to help patients hear better from his father, who owned a hearing aid business, which Doug later took over after earning his Master’s Degree in Audiology from the University of Arizona. Doug has experience with all brands of hearing aids and is ready to help you find your perfect fit.

More About Mr. Freeman

Doug’s father, Bud Freeman started a business selling hearing aids back in 1964. He often did house calls to convince people that their lives could be improved if they could hear better. The name of the hearing aid office was Bud Freeman Hearing Aids. During his father’s career, Doug learned a lot about the benefits of hearing aids and decided he wanted to help people hear better as well.

Doug later became the owner of that business and it was renamed Doug Freeman’s Audiology and Better Hearing Care. Doug earned his Master’s Degree in Audiology from University of Arizona, which gave him the professional background needed to help people hear better.  Doug lives in Rochester with his wife Diane and has two grown children, Christopher and Nicole.

Doug has many years of experience with several brands of hearing aids.

Doug says that since 1964, technology has changed immensely and there is much greater satisfaction for hearing aid users today.  He routinely offers several brands of hearing aids and is very knowledgeable about each brand’s features. 

Mackenzie Springman, Au.D.

Mackenzie Springman, Au.D.

Staff Audiologist

Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.

More About Dr. Springman

Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.

Dr. Mackenzie joined Amy Swain Hearing Centers back in 2020 as a graduate student. She earned her bachelor’s degree in Communication Sciences and Disorders at the University of Minnesota-Duluth in 2016. She then went on to obtain her Doctorate in Audiology at the University of Cincinnati in Ohio. During her time at the University of Cincinnati, she conducted a research study on musicians to help create a hearing conservation program. The purpose of the study was to find a way to help minimize noise induced hearing loss while they practice and perform their instruments. For many musicians they rely heavily on their hearing, and it is important to preserve it for their jobs. She also earned a certificate in Animal Audiology where she would perform hearing tests on dogs. The way we test a dog’s hearing is by use of an ABR (Auditory Brainstem Response) using electrodes on the dog’s head that pick up on the brain’s response to a stimulus as we play sounds in their ears. This is similar to the way we are able to test an infant’s hearing!

Dr. Mackenzie works in the Rochester and Austin locations. Outside of the office, Dr. Mackenzie enjoys spending time with her husband Joseph and son Jameson, taking care of her two cats Harley and Quinn, and going up to her parent’s cabin in Outing, MN.

More About Dr. Swain

Dr. Amy has been an Audiologist since 1989, specializing in many different brands of hearing aids.

Dr. Amy went to the University of Minnesota and had not yet decided on her career path when she took a job testing the hearing in chinchillas in a hearing research lab. The ear of a chinchilla is very similar to the human ear.  It was then that she decided she wanted to learn more about how we hear.

She was awarded her Bachelor of Science Degree in Communication Disorders in 1987 from the University of Minnesota and went on to acquire her Master’s Degree in Audiology, also from the University of Minnesota, in 1989. She spent about 5 years dispensing hearing aids for Mayo Medical Ventures in Rochester, MN and many years after that working in private practice. Amy’s doctorate degree in Audiology came from the Arizona School of Health Sciences in the spring of 2010. Now with over 25 years of experience, she is confident she can help you hear better.

Dr. Amy Swain is a member of the Minnesota Academy of Audiology as well as a fellow member of the American Academy of Audiology and a fellow of the Academy of Dispensing Audiologists. Her hearing centers are also members of the Better Business Bureau. 

More About Mr. Freeman

Doug’s father, Bud Freeman started a business selling hearing aids back in 1964. He often did house calls to convince people that their lives could be improved if they could hear better. The name of the hearing aid office was Bud Freeman Hearing Aids. During his father’s career, Doug learned a lot about the benefits of hearing aids and decided he wanted to help people hear better as well.

Doug later became the owner of that business and it was renamed Doug Freeman’s Audiology and Better Hearing Care. Doug earned his Master’s Degree in Audiology from University of Arizona, which gave him the professional background needed to help people hear better.  Doug lives in Rochester with his wife Diane and has two grown children, Christopher and Nicole.

Doug has many years of experience with several brands of hearing aids.

Doug says that since 1964, technology has changed immensely and there is much greater satisfaction for hearing aid users today.  He routinely offers several brands of hearing aids and is very knowledgeable about each brand’s features. 

More About Dr. Springman

Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.

Dr. Mackenzie joined Amy Swain Hearing Centers back in 2020 as a graduate student. She earned her bachelor’s degree in Communication Sciences and Disorders at the University of Minnesota-Duluth in 2016. She then went on to obtain her Doctorate in Audiology at the University of Cincinnati in Ohio. During her time at the University of Cincinnati, she conducted a research study on musicians to help create a hearing conservation program. The purpose of the study was to find a way to help minimize noise induced hearing loss while they practice and perform their instruments. For many musicians they rely heavily on their hearing, and it is important to preserve it for their jobs. She also earned a certificate in Animal Audiology where she would perform hearing tests on dogs. The way we test a dog’s hearing is by use of an ABR (Auditory Brainstem Response) using electrodes on the dog’s head that pick up on the brain’s response to a stimulus as we play sounds in their ears. This is similar to the way we are able to test an infant’s hearing!

Dr. Mackenzie works in the Rochester and Austin locations. Outside of the office, Dr. Mackenzie enjoys spending time with her husband Joseph and son Jameson, taking care of her two cats Harley and Quinn, and going up to her parent’s cabin in Outing, MN.

Why Choose Us

Why Choose Amy Swain Hearing Centers

As an audiologist, my primary goal is to provide you with the highest level of care and support. Choosing the right audiologist can significantly impact your journey toward better hearing. With the right professional by your side, you can expect personalized attention, accurate evaluations, and tailored treatment plans that address your unique concerns and preferences.

Expertise, experience, and a compassionate approach are key qualities to look for in an audiologist. Finding someone who actively listens to your needs, communicates clearly, and creates a comfortable environment for you to share your concerns is crucial. As your trusted audiologist, I will offer comprehensive services, including thorough evaluations, the latest technology, ongoing support, and follow-up care to ensure your hearing health needs are met at every step.

– Amy Swain

Our Offices

Austin Office

701 W. Oakland Ave, Suite B
Austin, MN 55912
507-433-4144

Monday, Tuesday, Thursday:
9:00AM - 3:30PM

Owatonna Office

685 W. Bridge Street, Suite 3
Owatonna, MN 55060
507-451-3879

Monday - Thursday:
8:30AM- 5:00PM
Friday: 8:30AM- 1:00PM

Waseca Office

115 4th St. SW, Suite B
Waseca, MN 56093
507-521-2758

Friday: 8:30AM - 12:00PM

Rochester Office

2150 2nd St SW, Suite 130
Rochester, MN 55902
507-322-4241

Monday - Thursday:
8:30AM - 5:00PM
Friday: 8:30AM- 12:00PM

Contact Us

Toll Free Phone:
1-800-804-3361

Austin

Owatonna

Waseca

Rochester

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